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CVE-2024-5178

35
FAUCET Score

CVE-2024-5178 is a sensitive file read vulnerability in ServiceNow's Washington DC, Vancouver, and Utah Now Platform releases, allowing administrative users to access sensitive files on the web application server. Rated Medium (CVSS 4.9), it requires high privileges but has low attack complexity, potentially leading to unauthorized information disclosure. While not listed in KEV, it has garnered significant community discussion and media coverage, with reports of other critical ServiceNow flaws being actively exploited, though specific exploit code for CVE-2024-5178 is not publicly available. ServiceNow has released patches and hotfixes, which are recommended for immediate application.

Impacted Technologies

VendorProductVersion(s)CPE
ServiceNowNow Platform
>= 0, < Utah Patch 10 Hot Fix 3, >= 0, < Utah Patch 10a Hot Fix 2, >= 0, < Utah Patch 10b Hot Fix 1, >= 0, < Vancouver Patch 10, >= 0, < Vancouver Patch 6 Hot Fix 2, >= 0, < Vancouver Patch 7 Hot Fix 3b, >= 0, < Vancouver Patch 8 Hot Fix 4, >= 0, < Vancouver Patch 9 Hot Fix 1, >= 0, < Washington DC Patch 1 Hot Fix 3b, >= 0, < Washington DC Patch 2 Hot Fix 2, >= 0, < Washington DC Patch 3 Hot Fix 2, >= 0, < Washington DC Patch 4CNA affecteddefault unaffected

CVSS Data

CVSS version used by this source: 4.0

6.9MEDIUM

CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
HIGH
User Interaction
NONE
VS Confidentiality
HIGH
VS Integrity
NONE
VS Availability
NONE
SS Confidentiality
NONE
SS Integrity
NONE
SS Availability
NONE
Exploit Maturity
NOT_DEFINED
CvssVersion
4.0

Exploit Intelligence

EPSS Score
31.65%
Probability of exploitation in next 30 days
EPSS Percentile
98.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.3165 is in the 100th percentile among its peer group of 3,562 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

support.servicenow.com / kb
support.servicenow.com / kb