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CVE-2024-28988

56
FAUCET Score

CVE-2024-28988 is a critical Java Deserialization Remote Code Execution vulnerability affecting SolarWinds Web Help Desk. This flaw allows an unauthenticated attacker to execute arbitrary commands on the host machine. With a CVSS score of 9.8, it presents a severe risk due to its network-based attack vector, low attack complexity, and complete compromise of confidentiality, integrity, and availability. While not yet listed in the KEV catalog, the vulnerability has garnered significant community discussion and media coverage, indicating high awareness, though public exploit code is not currently available. SolarWinds has released a patch, and immediate application is strongly recommended.

Impacted Technologies

VendorProductVersion(s)CPE
<= 12.8.2CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix2:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.8CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
36.62%
Probability of exploitation in next 30 days
EPSS Percentile
98.3%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.3662 is in the 96th percentile among its peer group of 36,897 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

support.solarwinds.com / SuccessCenter/s/article/WHD-12-8-3-Hotfix-3
Broken Link
solarwinds.com / trust-center/security-advisories/CVE-2024-28988
PatchVendor Advisory