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CVE-2024-28987

98
FAUCET Score

CVE-2024-28987 is a critical hardcoded credential vulnerability affecting SolarWinds Web Help Desk software, allowing remote unauthenticated attackers to access internal functionality and modify data. With a CVSS score of 9.1, it presents a low-complexity network attack vector leading to high confidentiality and integrity impacts. This vulnerability is actively exploited in the wild, with public exploit modules available in Metasploit and Nuclei, and has garnered significant community discussion and media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
< 12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.1CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
NONE
Exploitability Score
3.9
Impact Score
5.2
CvssVersion
3.1

Exploit Intelligence

EPSS Score
93.30%
Probability of exploitation in next 30 days
EPSS Percentile
99.8%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
Added to KEV · Oct 15, 2024
Metasploit: SolarWinds Web Help Desk Backdoor (CVE-2024-28987) · Aug 22, 2024
Nuclei: CVE-2024-28987 · Aug 31, 2024
This CVE's current EPSS score of 0.9330 is in the 99th percentile among its peer group of 36,835 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
theregister.com / 2024/08/22/hardcoded_credentials_bug_solarwinds_whd
Press/Media CoverageThird Party Advisory
support.solarwinds.com / SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
Release Notes
solarwinds.com / trust-center/security-advisories/cve-2024-28987
Vendor Advisory