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CVE-2024-28986

97
FAUCET Score

CVE-2024-28986 is a critical Java Deserialization Remote Code Execution vulnerability affecting SolarWinds Web Help Desk, allowing attackers to execute commands on the host machine. It carries a CVSS score of 9.8 (Critical) due to its network-based attack vector, low attack complexity, and complete compromise potential (C:H/I:H/A:H). This vulnerability is actively exploited in the wild, as confirmed by its inclusion in CISA's KEV catalog, and has garnered significant community attention with numerous discussions and public exploit templates available. SolarWinds has released a patch, which is strongly recommended for all customers.

Impacted Technologies

VendorProductVersion(s)CPE
<= 12.8.2CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
12.8.3CPE matchmatch criteria
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.8CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
84.63%
Probability of exploitation in next 30 days
EPSS Percentile
99.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
Added to KEV · Aug 15, 2024
Nuclei: CVE-2024-28986 · Dec 22, 2025
This CVE's current EPSS score of 0.8463 is in the 99th percentile among its peer group of 36,862 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
support.solarwinds.com / SuccessCenter/s/article/WHD-12-8-3-Hotfix-1
Broken LinkVendor Advisory
solarwinds.com / trust-center/security-advisories/CVE-2024-28986
Vendor Advisory