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CVE-2024-13606

22
FAUCET Score

CVE-2024-13606 describes a Sensitive Information Exposure vulnerability in all versions up to 2.8.8 of the JS Help Desk – The Ultimate Help Desk & Support Plugin for WordPress. Unauthenticated attackers can exploit this flaw to access sensitive data, such as file attachments from support tickets, stored insecurely within the /wp-content/uploads/jssupportticketdata directory. With a CVSS score of 7.5 (High), this vulnerability is easily exploitable over the network with low attack complexity, potentially leading to a complete compromise of confidentiality. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
< 2.8.9CPE matchmatch criteria
cpe:2.3:a:wiselyhub:js_help_desk:*:*:*:*:*:wordpress:*:*

CVSS Data

CVSS version used by this source: 3.1

7.5HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
3.9
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.42%
Probability of exploitation in next 30 days
EPSS Percentile
34.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0042 is in the 13th percentile among its peer group of 51,506 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

plugins.trac.wordpress.org / browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.php
Product
wordfence.com / threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2
Third Party Advisory