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CVE-2024-13568

22
FAUCET Score

CVE-2024-13568 is a sensitive information exposure vulnerability affecting all versions up to 1.8.5 of the Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress. Unauthenticated attackers can exploit this by accessing the /wp-content/uploads/fluent-support directory, potentially exposing sensitive data from support ticket attachments. Rated 7.5 HIGH on CVSS, this vulnerability has a low attack complexity and no user interaction required, leading to a high confidentiality impact. Currently, there is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.8.6CPE matchmatch criteria
cpe:2.3:a:wpmanageninja:fluent_support:*:*:*:*:*:wordpress:*:*

CVSS Data

CVSS version used by this source: 3.1

7.5HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
3.9
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.40%
Probability of exploitation in next 30 days
EPSS Percentile
32.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0040 is in the 12th percentile among its peer group of 51,553 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

plugins.trac.wordpress.org / changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php
wordfence.com / threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc
Third Party Advisory