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CVE-2023-20044

24
FAUCET Score

CVE-2023-20044 is a privilege escalation vulnerability affecting Cisco CX Cloud Agent. An authenticated, local attacker can exploit insecure file permissions by persuading support to update settings that call a vulnerable script. This allows the attacker to gain complete control of the affected device. The vulnerability has a CVSS score of 7.3 (HIGH), indicating a significant impact, but currently has no known public exploits, Metasploit modules, or significant community discussion.

Impacted Technologies

VendorProductVersion(s)CPE
< 2.2.1CPE matchmatch criteria
cpe:2.3:a:cisco:cx_cloud_agent:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.7MEDIUM

CVSS:3.1/AV:L/AC:H/PR:L/UI:R/S:U/C:H/I:H/A:H

Attack Vector
LOCAL
Attack Complexity
HIGH
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
0.8
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.14%
Probability of exploitation in next 30 days
EPSS Percentile
4.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0014 is in the 19th percentile among its peer group of 759 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.2 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Vendor Patches (1)

ciscovendor investigatingvia nvd_reference
View patch

References

sec.cloudapps.cisco.com / security/center/content/CiscoSecurityAdvisory/cisco-sa-cxagent-gOq9QjqZ
Vendor Advisory