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CVE-2022-4427

31
FAUCET Score

CVE-2022-4427 is a critical SQL Injection vulnerability (CWE-89) stemming from improper input validation (CWE-20) in OTRS AG OTRS and ((OTRS)) Community Edition, specifically via the TicketSearch Webservice. This affects OTRS versions 7.0.1 through 7.0.39 and 8.0.1 through 8.0.27, as well as ((OTRS)) Community Edition versions 6.0.1 through 6.0.34. With a CVSS score of 9.8 (Critical), it presents a severe risk, allowing unauthenticated attackers to remotely execute arbitrary SQL commands, potentially leading to full compromise of confidentiality, integrity, and availability. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
>= 6.0.1, <= 6.0.34CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
>= 7.0.1, < 7.0.40CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
>= 8.0.1, < 8.0.28CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
7.0.40CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:7.0.40:-:*:*:*:*:*:*
8.0.28CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:8.0.28:-:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.5MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.71%
Probability of exploitation in next 30 days
EPSS Percentile
49.9%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0072 is in the 32nd percentile among its peer group of 36,835 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

lists.debian.org / debian-lts-announce/2023/08/msg00040.html
otrs.com / release-notes/otrs-security-advisory-2022-15
Release NotesVendor Advisory