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CVE-2021-3649

25
FAUCET Score

CVE-2021-3649 describes an Inefficient Regular Expression Complexity vulnerability affecting Chatwoot, a customer engagement platform. This high-severity vulnerability (CVSS 7.5) can be exploited remotely with low complexity, potentially leading to a denial of service (A:H) without requiring user interaction or privileges. While no active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion has been observed, organizations using Chatwoot should address this vulnerability to prevent potential service disruptions.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.18.0CPE matchmatch criteria
cpe:2.3:a:chatwoot:chatwoot:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

7.5HIGH

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
NONE
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
3.6
CvssVersion
3.0

Exploit Intelligence

EPSS Score
1.22%
Probability of exploitation in next 30 days
EPSS Percentile
65.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0122 is in the 45th percentile among its peer group of 51,506 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Patch Available

Vendor Patches (1)

github_advisorypatch availablevia nvd_reference
View patch

References

github.com / chatwoot/chatwoot/commit/aa7db90cd2d23dbcf22a94f1e4c100dd909e2172
PatchThird Party Advisory
huntr.dev / bounties/1625088985607-chatwoot/chatwoot
ExploitIssue TrackingPatchThird Party Advisory