CVE-2021-33353 is a critical directory traversal vulnerability affecting Wyomind Help Desk Magento 2 extension versions 1.3.6 and earlier. An unauthenticated attacker can exploit this flaw by manipulating the file attachment directory setting to execute arbitrary code on the server. With a CVSS score of 9.8, this vulnerability poses a severe risk of complete compromise (confidentiality, integrity, and availability). While no public exploits or active exploitation have been observed, and community discussion is minimal, the potential for remote code execution makes patching to version 1.3.7 or later imperative.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 1.3.7CPE matchmatch criteria | cpe:2.3:a:wyomind:help_desk:*:*:*:*:*:magento_2:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.