CVE-2021-33352 is a critical arbitrary code execution vulnerability affecting the Wyomind Help Desk Magento 2 extension versions 1.3.6 and earlier. Attackers can exploit this flaw by uploading a malicious PHAR file within the ticket message field, leading to full compromise of the affected system. With a CVSS score of 9.8 (CRITICAL), this vulnerability is easily exploitable over the network with low attack complexity and no user interaction required, allowing for complete confidentiality, integrity, and availability impact. While no active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion has been observed, organizations using the affected extension should upgrade to version 1.3.7 or later immediately.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 1.3.7CPE matchmatch criteria | cpe:2.3:a:wyomind:help_desk:*:*:*:*:*:magento_2:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.