CVE-2021-33351 describes a critical Cross-Site Scripting (XSS) vulnerability in the Wyomind Help Desk Magento 2 extension, affecting versions 1.3.6 and earlier. An authenticated attacker can exploit this by injecting a crafted payload into the ticket message field, potentially leading to privilege escalation. With a CVSS score of 9.0, this vulnerability is considered critical due to its low attack complexity and high impact on confidentiality, integrity, and availability. Despite its severity, there is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 1.3.7CPE matchmatch criteria | cpe:2.3:a:wyomind:help_desk:*:*:*:*:*:magento_2:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.6 Bluesky, 0.3 Mastodon, and 1.6 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.