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CVE-2021-32454

26
FAUCET Score

CVE-2021-32454 describes a critical hardcoded password vulnerability in SITEL CAP/PRX firmware version 5.2.01, affecting SITEL-SA remote_cap/prx devices. This flaw allows an attacker with network access to the device to alter administrative credentials, effectively locking out legitimate administrators. With a CVSS score of 8.8 (High), this vulnerability presents a significant risk due to its low attack complexity and high impact on confidentiality, integrity, and availability. Currently, there is no evidence of active exploitation, nor are there publicly available exploit modules or significant community discussion surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
5.2.01CPE matchmatch criteria
cpe:2.3:o:sitel-sa:remote_cap\/prx_firmware:5.2.01:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.6CRITICAL

CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Attack Vector
ADJACENT_NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
6.0
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.40%
Probability of exploitation in next 30 days
EPSS Percentile
32.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0040 is in the 29th percentile among its peer group of 1,875 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.2 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

incibe-cert.es / en/early-warning/ics-advisories/sitel-capprx-hardcoded-credentials
Third Party Advisory