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CVE-2021-28814

27
FAUCET Score

CVE-2021-28814 is an improper access control vulnerability affecting QNAP Systems Inc. Helpdesk versions prior to 3.0.4, allowing remote attackers to compromise software security. With a CVSS score of 8.8 (HIGH), it presents a low-complexity network attack vector that can lead to high impacts on confidentiality, integrity, and availability. There is currently no evidence of active exploitation, public exploit code, or significant community discussion surrounding this vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
< 3.0.4CPE matchmatch criteria
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

8.8HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.23%
Probability of exploitation in next 30 days
EPSS Percentile
65.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0123 is in the 63rd percentile among its peer group of 17,829 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

qnap.com / zh-tw/security-advisory/qsa-21-25
Vendor Advisory