CVE-2021-28024 is a critical unauthorized access vulnerability affecting ServiceTonic Helpdesk software versions prior to 9.0.35937, allowing an attacker to bypass the login form without a password. With a CVSS score of 9.8, this vulnerability is easily exploitable over the network with low complexity, enabling full compromise of confidentiality, integrity, and availability. While no public exploit code or active exploitation has been observed, and community discussion is minimal, its high severity warrants immediate patching.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 9.0.035937CPE matchmatch criteria | cpe:2.3:a:servicetonic:servicetonic:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.