CVE-2021-21438 is a low-severity vulnerability affecting OTRS FAQ versions 6.0.29 and prior, and OTRS versions 7.0.24 and prior, where agents can view linked FAQ articles without proper permissions. The CVSS score of 4.3 (MEDIUM) indicates a network-based attack with low complexity, requiring low privileges, and resulting in a limited confidentiality impact with no integrity or availability impact. There is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this vulnerability.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 6.0.0, < 6.0.29CPE matchmatch criteria | cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:* | ||
>= 7.0.0, < 7.0.24CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.