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CVE-2021-2097

26
FAUCET Score

CVE-2021-2097 is an easily exploitable vulnerability affecting Oracle iSupport versions 12.1.1-12.1.3 and 12.2.3-12.2.10, specifically within the Profile component. This unauthenticated flaw allows attackers with network access via HTTP to compromise iSupport, requiring user interaction from a non-attacker. Successful exploitation can lead to unauthorized access to critical data, complete access to all iSupport-accessible data, and unauthorized modification of some iSupport data. The vulnerability has a CVSS 3.1 Base Score of 8.2 (High), indicating significant confidentiality and integrity impacts. Its attack vector is network-based with low attack complexity, but it requires user interaction and impacts additional products beyond iSupport. Currently, there is no evidence of active exploitation, nor is exploit code available in Metasploit, Nuclei, or ExploitDB. Community discussion and media coverage for this CVE are minimal, consistent with the majority of reported vulnerabilities.

Impacted Technologies

VendorProductVersion(s)CPE
>= 12.1.1, <= 12.1.3CPE matchmatch criteria
cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*
>= 12.2.3, <= 12.2.10CPE matchmatch criteria
cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

8.2HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
4.7
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.17%
Probability of exploitation in next 30 days
EPSS Percentile
64.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0117 is in the 63rd percentile among its peer group of 14,848 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.

Remediation

Vendor Patches (1)

oraclevendor investigatingvia nvd_reference
View patch

References

oracle.com / security-alerts/cpujan2021.html
Vendor Advisory