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CVE-2020-7862

26
FAUCET Score

CVE-2020-7862 is a high-severity vulnerability (CVSS 8.8) affecting the agent program of the HelpU remote control solution, specifically helpuftclient, helpuftserver, helpuserver, and helpuviewer. This flaw stems from insufficient input sanitization when communicating with customer processes, allowing an authenticated remote attacker to execute arbitrary commands. The attack vector is network-based with low complexity, and successful exploitation could lead to high impacts on confidentiality, integrity, and availability. Currently, there is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
3.0.0.0CPE matchmatch criteria
cpe:2.3:a:helpu:helpuftclient:3.0.0.0:*:*:*:*:windows:*:*
3.0.0.0CPE matchmatch criteria
cpe:2.3:a:helpu:helpuftserver:3.0.0.0:*:*:*:*:windows:*:*
1.0.0.2CPE matchmatch criteria
cpe:2.3:a:helpu:helpuserver:1.0.0.2:*:*:*:*:windows:*:*
2018.5.21.0CPE matchmatch criteria
cpe:2.3:a:helpu:helpuviewer:2018.5.21.0:*:*:*:*:windows:*:*

CVSS Data

CVSS version used by this source: 3.1

7.0HIGH

CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector
LOCAL
Attack Complexity
HIGH
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
1.0
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.11%
Probability of exploitation in next 30 days
EPSS Percentile
62.4%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0111 is in the 59th percentile among its peer group of 17,823 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

helpu.co.kr / customer/download.html
Vendor Advisory
krcert.or.kr / krcert/secNoticeView.do
Third Party Advisory