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CVE-2020-15849

19
FAUCET Score

CVE-2020-15849 is a blind authenticated SQL injection vulnerability in Re:Desk 2.3, specifically within the SettingsController's actionEmailTemplates() method. An attacker with administrative credentials can exploit this to extract sensitive database information, bypass authorization, and potentially take over other accounts by manipulating password reset tokens. The vulnerability also allows for remote code execution through the Yii framework's bizRule functionality or in conjunction with an insecure file upload vulnerability (CVE-2020-15488). This vulnerability is rated High severity (CVSS 7.2), indicating a network-based attack with low complexity, requiring high privileges, and leading to high impacts on confidentiality, integrity, and availability. The EPSS score suggests a low probability of exploitation in the wild. Currently, there is no evidence of active exploitation, and no public exploit code is available on platforms like Metasploit or ExploitDB. Community discussion and media coverage for this CVE are minimal, aligning with the typical lack of attention for most vulnerabilities.

Impacted Technologies

VendorProductVersion(s)CPE
2.3CPE matchmatch criteria
cpe:2.3:a:re-desk:re\:desk:2.3:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

7.2HIGH

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
1.2
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
2.74%
Probability of exploitation in next 30 days
EPSS Percentile
84.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0274 is in the 82nd percentile among its peer group of 5,531 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.3 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

labs.f-secure.com / advisories/redesk-v2-3-multiple-issues
ExploitThird Party Advisory
re-desk.com / download-help-desk-software.html
ProductVendor Advisory