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CVE-2020-14686

26
FAUCET Score

CVE-2020-14686 is an easily exploitable vulnerability in Oracle iSupport versions 12.1.1-12.1.3 and 12.2.3-12.2.9. An unauthenticated attacker with network access via HTTP can compromise the system, requiring human interaction from a non-attacker to succeed. This vulnerability carries a CVSS 3.1 Base Score of 8.2 (High), indicating potential for unauthorized access to critical data, complete access to all iSupport data, and unauthorized modification of some iSupport data. There is no known active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
>= 12.1.1, <= 12.1.3CPE matchmatch criteria
cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*
>= 12.2.3, <= 12.2.9CPE matchmatch criteria
cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

8.2HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
4.7
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.26%
Probability of exploitation in next 30 days
EPSS Percentile
66.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0126 is in the 65th percentile among its peer group of 14,848 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.

Remediation

Vendor Patches (1)

oraclevendor investigatingvia nvd_reference
View patch

References

oracle.com / security-alerts/cpujul2020.html
Vendor Advisory