CVE-2020-13992 describes a Stored Cross-Site Scripting (XSS) vulnerability in Mods for HESK versions 3.1.0 through 2019.1.0. This medium-severity flaw (CVSS 6.1) allows unauthenticated attackers to inject malicious scripts by crafting a ticket, which then executes when a helpdesk user with image-changing privileges views it, potentially compromising their session. While no public exploit code or active exploitation has been observed, and community discussion is minimal, the vulnerability could lead to limited data confidentiality and integrity impacts.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 3.1.0, <= 2019.1.0CPE matchmatch criteria | cpe:2.3:a:mods-for-hesk:mods_for_hesk:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.