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CVE-2019-8394

93
FAUCET Score

CVE-2019-8394 is a critical arbitrary file upload vulnerability affecting Zoho ManageEngine ServiceDesk Plus (SDP) versions prior to 10.0 build 10012, allowing remote attackers to upload malicious files via the login page customization feature. With a CVSS score of 6.5 (MEDIUM) but an EPSS score indicating high exploitability, this vulnerability poses a significant risk due to its low attack complexity and potential for high integrity impact. This flaw is actively exploited in the wild, listed in CISA's KEV catalog, and has publicly available exploit modules, including a Metasploit module, underscoring its immediate threat.

Impacted Technologies

VendorProductVersion(s)CPE
< 10.0.0CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
10.0.0CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:-:*:*:*:*:*:*
10.0.0CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10000:*:*:*:*:*:*
10.0.0CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10001:*:*:*:*:*:*
10.0.0CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:10.0.0:10002:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.5MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
64.05%
Probability of exploitation in next 30 days
EPSS Percentile
99.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
Added to KEV · Nov 3, 2021
Metasploit: ManageEngine ServiceDesk Plus Arbitrary File Upload · Aug 20, 2015
ExploitDB: EDB-46413 · Feb 18, 2019
This CVE's current EPSS score of 0.6405 is in the 100th percentile among its peer group of 21,951 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
exploit-db.com / exploits/46413
ExploitThird Party AdvisoryVDB Entry
manageengine.com / products/service-desk/readme.html
Release NotesVendor Advisory
securityfocus.com / bid/107129
Third Party AdvisoryVDB Entry