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CVE-2019-16950

21
FAUCET Score

CVE-2019-16950 describes a Cross-Site Scripting (XSS) vulnerability in Enghouse Web Chat versions 6.1.300.31 and 6.2.284.34, where the QueueName parameter in a GET request is susceptible to user-supplied JavaScript injection. Rated as Medium severity (CVSS 6.1), this vulnerability requires user interaction (UI:R) and could lead to low confidentiality and integrity impacts (C:L/I:L) if exploited. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
6.1.300.31CPE matchmatch criteria
cpe:2.3:a:enghouse:web_chat:6.1.300.31:*:*:*:*:*:*:*
6.2.284.34CPE matchmatch criteria
cpe:2.3:a:enghouse:web_chat:6.2.284.34:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.1MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
2.7
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.69%
Probability of exploitation in next 30 days
EPSS Percentile
48.9%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0069 is in the 54th percentile among its peer group of 26,220 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

mjlanders.com / 2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat
ExploitThird Party Advisory