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CVE-2019-16948

28
FAUCET Score

CVE-2019-16948 is a critical Server-Side Request Forgery (SSRF) vulnerability affecting Enghouse Web Chat version 6.1.300.31. This flaw allows an unauthenticated attacker to scan internal network ports by manipulating the WebServiceLocation parameter in POST requests, distinguishing open from closed ports based on error responses. With a CVSS score of 9.8, this vulnerability presents a severe risk, enabling high impact to confidentiality, integrity, and availability. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
6.1.300.31CPE matchmatch criteria
cpe:2.3:a:enghouse:web_chat:6.1.300.31:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.8CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.33%
Probability of exploitation in next 30 days
EPSS Percentile
68.3%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
This CVE's current EPSS score of 0.0134 is in the 55th percentile among its peer group of 36,833 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

mjlanders.com / 2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat
ExploitThird Party Advisory