CVE-2019-14749 is a high-severity formula injection vulnerability affecting osTicket versions before 1.10.7 and 1.12.x before 1.12.1. It allows malicious input in user-generated fields (Name, Internal Notes, Issue Summary) to be embedded into exported CSV/XLS spreadsheets, which can then execute arbitrary commands when opened by other agents. The vulnerability has a CVSS score of 8.8 (High), indicating a network-based attack with low complexity but requiring user interaction, leading to high impact on confidentiality, integrity, and availability. While not on CISA's KEV catalog, public exploit code (EDB-47225) exists, though there is minimal community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 1.10.7CPE matchmatch criteria | cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* | ||
>= 1.12, < 1.12.1CPE matchmatch criteria | cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.