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CVE-2019-14748

32
FAUCET Score

CVE-2019-14748 is a persistent Cross-Site Scripting (XSS) vulnerability affecting osTicket versions prior to 1.10.7 and 1.12.1. It arises from insufficient file content checks in the ticket creation form's file upload functionality, allowing attackers to upload malicious HTML files that are rendered inline rather than as attachments. This medium-severity vulnerability (CVSS 5.4) can lead to cookie stealing or other malicious actions, requiring low privileges and user interaction. While not actively exploited in the wild and not on the KEV catalog, public exploit code (EDB-47224) exists, though it has received minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.10.7CPE matchmatch criteria
cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*
>= 1.12, < 1.12.1CPE matchmatch criteria
cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

5.4MEDIUM

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.3
Impact Score
2.7
CvssVersion
3.0

Exploit Intelligence

EPSS Score
2.73%
Probability of exploitation in next 30 days
EPSS Percentile
84.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
ExploitDB: EDB-47224 · Aug 12, 2019
This CVE's current EPSS score of 0.0273 is in the 98th percentile among its peer group of 15,224 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Patch Available

Vendor Patches (1)

github_advisorypatch availablevia nvd_reference
View patch

References

packetstormsecurity.com / files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html
ExploitThird Party AdvisoryVDB Entry
github.com / osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba
PatchRelease NotesThird Party Advisory
github.com / osTicket/osTicket/releases/tag/v1.10.7
Release NotesThird Party Advisory
github.com / osTicket/osTicket/releases/tag/v1.12.1
Third Party Advisory
exploit-db.com / exploits/47224
ExploitThird Party AdvisoryVDB Entry