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CVE-2019-11537

35
FAUCET Score

CVE-2019-11537 is a Cross-Site Scripting (XSS) vulnerability affecting osTicket versions prior to 1.12. An authenticated agent manager can exploit this by uploading a specially crafted .csv file to the User Importer, causing malicious script to execute within an error message. This vulnerability has a CVSS score of 6.1 (Medium) due to its network attack vector and low attack complexity, potentially leading to local file inclusion and impacting confidentiality and integrity. While not actively exploited in the wild, public exploit code exists on ExploitDB, though there is minimal community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.12CPE matchmatch criteria
cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

6.1MEDIUM

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
2.7
CvssVersion
3.0

Exploit Intelligence

EPSS Score
4.62%
Probability of exploitation in next 30 days
EPSS Percentile
90.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
ExploitDB: EDB-46753 · Apr 25, 2019
This CVE's current EPSS score of 0.0462 is in the 96th percentile among its peer group of 26,209 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

github.com / osTicket/osTicket/pull/4869
Third Party Advisory
github.com / osTicket/osTicket/releases/tag/v1.12
Third Party Advisory
pentest.com.tr / exploits/osTicket-v1-11-XSS-to-LFI.html
ExploitThird Party Advisory
exploit-db.com / exploits/46753
ExploitThird Party AdvisoryVDB Entry
exploit-db.com / exploits/46753
ExploitThird Party AdvisoryVDB Entry