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CVE-2019-10008

49
FAUCET Score

CVE-2019-10008 is a high-severity privilege escalation vulnerability affecting Zoho ManageEngine ServiceDesk 9.3. It allows an authenticated guest user to elevate their privileges to administrator by entering the administrator's username with an incorrect password in a separate browser tab, effectively hijacking an existing guest session. With a CVSS score of 8.8, this vulnerability has a low attack complexity and can lead to full compromise of confidentiality, integrity, and availability. While not listed on the KEV catalog, an exploit is publicly available on ExploitDB, though there is minimal community discussion or media coverage surrounding it.

Impacted Technologies

VendorProductVersion(s)CPE
9.3CPE matchmatch criteria
cpe:2.3:a:zohocorp:servicedesk_plus:9.3:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

8.8HIGH

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
19.73%
Probability of exploitation in next 30 days
EPSS Percentile
97.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-24
Model: v2026.06.15
ExploitDB: EDB-46659 · Apr 5, 2019
This CVE's current EPSS score of 0.1973 is in the 96th percentile among its peer group of 17,805 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

exploit-db.com / exploits/46659
ExploitThird Party AdvisoryVDB Entry
manageengine.com / products/service-desk/readme.html
Release NotesVendor Advisory