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CVE-2018-7192

32
FAUCET Score

CVE-2018-7192 describes a Cross-Site Scripting (XSS) vulnerability in Enhancesoft osTicket versions prior to 1.10.2, specifically within the /ajax.php/form/help-topic component, allowing remote attackers to inject malicious web scripts via the "message" parameter. This vulnerability has a CVSSv3 score of 6.1 (Medium), indicating it can be exploited over the network with low attack complexity, requiring user interaction, and potentially leading to low impact on confidentiality and integrity. While there is no evidence of active exploitation or Metasploit modules, a Nuclei template exists for detection, and the CVE has minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
<= 1.10.1CPE matchmatch criteria
cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

6.1MEDIUM

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
2.7
CvssVersion
3.0

Exploit Intelligence

EPSS Score
2.07%
Probability of exploitation in next 30 days
EPSS Percentile
79.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
Nuclei: CVE-2018-7192 · Oct 10, 2024
This CVE's current EPSS score of 0.0207 is in the 90th percentile among its peer group of 26,209 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

blog.securityevaluators.com / vulnerabilities-found-in-popular-ticketing-system-dd273bda229c
ExploitTechnical DescriptionThird Party Advisory