CVE-2018-19143 is a medium-severity vulnerability affecting Open Ticket Request System (OTRS) versions 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13. It allows an authenticated user to delete arbitrary files due to improper handling of upload caching during form submission. The vulnerability has a CVSS score of 6.5, indicating it can be exploited over a network with low attack complexity and requires low privileges, resulting in high integrity impact (file deletion) but no confidentiality or availability impact. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 4.0.0, < 4.0.33CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
>= 5.0.0, < 5.0.31CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
>= 6.0.0, < 6.0.13CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
8.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.