CVE-2018-14593 is a privilege escalation vulnerability affecting Open Ticket Request System (OTRS) versions 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An authenticated agent can exploit this by accessing a specially crafted URL, leading to high impact on confidentiality, integrity, and availability. Rated with a CVSS score of 8.8 (High), this vulnerability is network-exploitable with low attack complexity and no user interaction required. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 4.0.0, <= 4.0.30CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
>= 5.0.0, <= 5.0.28CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
>= 6.0.0, <= 6.0.9CPE matchmatch criteria | cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* | ||
8.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | ||
9.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.