CVE-2017-18486 describes a privilege escalation vulnerability in Jitbit Helpdesk versions prior to 9.0.3. An attacker can exploit a weak pseudorandom number generator (PRNG) used in the User/AutoLogin userHash parameter to recover a shared secret. This secret allows the attacker to forge authentication tokens for any user, enabling automatic login and privilege escalation. The vulnerability has a CVSS score of 7.2 (High), indicating a significant risk. It is remotely exploitable with low attack complexity, requiring high privileges to initiate but leading to high impact on confidentiality, integrity, and availability. There is currently no evidence of active exploitation, nor are there publicly available exploit modules in Metasploit or Nuclei. Community discussion and media coverage for this CVE are minimal, suggesting low public awareness.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 9.0.3CPE matchmatch criteria | cpe:2.3:a:jitbit:helpdesk:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.3 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.