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CVE-2017-18486

24
FAUCET Score

CVE-2017-18486 describes a privilege escalation vulnerability in Jitbit Helpdesk versions prior to 9.0.3. An attacker can exploit a weak pseudorandom number generator (PRNG) used in the User/AutoLogin userHash parameter to recover a shared secret. This secret allows the attacker to forge authentication tokens for any user, enabling automatic login and privilege escalation. The vulnerability has a CVSS score of 7.2 (High), indicating a significant risk. It is remotely exploitable with low attack complexity, requiring high privileges to initiate but leading to high impact on confidentiality, integrity, and availability. There is currently no evidence of active exploitation, nor are there publicly available exploit modules in Metasploit or Nuclei. Community discussion and media coverage for this CVE are minimal, suggesting low public awareness.

Impacted Technologies

VendorProductVersion(s)CPE
< 9.0.3CPE matchmatch criteria
cpe:2.3:a:jitbit:helpdesk:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

7.2HIGH

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
1.2
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
4.81%
Probability of exploitation in next 30 days
EPSS Percentile
91.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-24
Model: v2026.06.15
This CVE's current EPSS score of 0.0481 is in the 90th percentile among its peer group of 5,530 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.3 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

github.com / Kc57/JitBit_Helpdesk_Auth_Bypass
ExploitThird Party Advisory
packetstormsecurity.com / files/144334/JitBit-Helpdesk-9.0.2-Broken-Authentication.html
Third Party AdvisoryVDB Entry
exploit-db.com / exploits/42776
ExploitThird Party AdvisoryVDB Entry
trustedsec.com / 2017/09/full-disclosure-jitbit-helpdesk-authentication-bypass-0-day
Third Party Advisory