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CVE-2017-16756

26
FAUCET Score

CVE-2017-16756 is a Cross-Site Request Forgery (CSRF) vulnerability affecting Userscape HelpSpot versions prior to 4.7.2. This flaw allows an unauthenticated attacker to force a logged-in user to change their password by sending a crafted POST request to the password change endpoint. With a CVSS score of 8.8 (High), this vulnerability has a high impact on confidentiality, integrity, and availability, requiring user interaction but no special privileges. There is currently no evidence of active exploitation, nor are there publicly available exploit modules or significant community discussion surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
<= 4.7.1CPE matchmatch criteria
cpe:2.3:a:userscape:helpspot:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

8.8HIGH

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
0.59%
Probability of exploitation in next 30 days
EPSS Percentile
44.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0059 is in the 46th percentile among its peer group of 14,848 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

ruby.sh / helpspot-disclosure-20180206.txt
ExploitThird Party Advisory
helpspot.com / releases
Vendor Advisory
helpspot.com / releases/version-4-7-2
Vendor Advisory