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CVE-2017-14396

41
FAUCET Score

CVE-2017-14396 describes a critical SQL injection vulnerability in osTicket versions prior to 1.10.1. This flaw allows an unauthenticated attacker to execute arbitrary SQL commands by manipulating array parameters, specifically demonstrated through the 'key' parameter in file.php. With a CVSS score of 9.8, this vulnerability is easily exploitable over the network with no user interaction, leading to complete compromise of confidentiality, integrity, and availability. While not currently on CISA's KEV catalog or showing widespread community discussion, a proof-of-concept exploit is publicly available on ExploitDB, indicating the potential for exploitation.

Impacted Technologies

VendorProductVersion(s)CPE
1.10CPE matchmatch criteria
cpe:2.3:a:osticket:osticket:1.10:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

9.8CRITICAL

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
2.92%
Probability of exploitation in next 30 days
EPSS Percentile
85.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
ExploitDB: EDB-42660 · Sep 12, 2017
This CVE's current EPSS score of 0.0292 is in the 77th percentile among its peer group of 36,835 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

osticket.com / blog/125
PatchVendor Advisory