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CVE-2017-11512

78
FAUCET Score

CVE-2017-11512 describes an arbitrary file download vulnerability in ManageEngine ServiceDesk 9.3.9328. This flaw allows an unauthenticated remote attacker to download arbitrary files from the server due to improper restrictions on the 'name' parameter in the 'download-snapshot' URL. With a CVSS score of 7.5 (HIGH), this vulnerability presents a significant risk, enabling high confidentiality impact without requiring user interaction or authentication. While there is no evidence of active exploitation or Metasploit modules, a Nuclei template for this vulnerability exists, and its high EPSS score suggests a greater likelihood of future exploitation compared to most CVEs. Community discussion and media coverage for this CVE are minimal.

Impacted Technologies

VendorProductVersion(s)CPE
9.3.9328CPE matchmatch criteria
cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

7.5HIGH

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
3.9
Impact Score
3.6
CvssVersion
3.0

Exploit Intelligence

EPSS Score
79.60%
Probability of exploitation in next 30 days
EPSS Percentile
99.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
Nuclei: CVE-2017-11512 · May 9, 2022
This CVE's current EPSS score of 0.7960 is in the 99th percentile among its peer group of 51,485 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Vendor Patches (3)

bindvendor investigatingvia llm_extracted
kerasvendor investigatingvia llm_extracted
mitelvendor investigatingvia llm_extracted

Vendor Advisories (3)

mitelllm-mitel-65900c0a50ae57d9HIGH

[R1] ManageEngine ServiceDesk Multiple Vulnerabilties

Nov 8, 2017
kerasllm-keras-99641fa48db9238aHIGH

[R1] ManageEngine ServiceDesk Multiple Vulnerabilties

Nov 8, 2017
bindllm-bind-d985c6321d8ae725HIGH

ManageEngine ServiceDesk Multiple Vulnerabilties

Nov 8, 2017

References

tenable.com / security/research/tra-2017-31
Issue TrackingThird Party Advisory
securityfocus.com / bid/101789
Third Party AdvisoryVDB Entry