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CVE-2015-2998

43
FAUCET Score

CVE-2015-2998 is a critical vulnerability affecting SysAid Help Desk versions prior to 15.2, stemming from the use of a hardcoded encryption key. This flaw allows remote attackers to easily decrypt sensitive information, specifically the database password found in the serverConf.xml file. With a CVSS score of 5.0 and a FAUCET Risk Score of 98/100, this vulnerability is considered highly severe due to its low attack complexity and potential for unauthorized information disclosure. While not listed on CISA's KEV catalog, a Metasploit module exists for exploiting this weakness, and an ExploitDB entry details multiple vulnerabilities including this one, indicating readily available exploit code despite a lack of broader community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
<= 15.1CPE matchmatch criteria
cpe:2.3:a:sysaid:sysaid:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

5.0MEDIUM

AV:N/AC:L/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
26.35%
Probability of exploitation in next 30 days
EPSS Percentile
97.8%
Percentile rank of EPSS score among Peer Group
As of 2026-07-24
Model: v2026.06.15
Metasploit: SysAid Help Desk Database Credentials Disclosure · Jun 3, 2015
ExploitDB: EDB-43885 · Jun 10, 2015
This CVE's current EPSS score of 0.2635 is in the 98th percentile among its peer group of 23,690 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

packetstormsecurity.com / files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
Exploit
seclists.org / fulldisclosure/2015/Jun/8
Exploit
sysaid.com / blog/entry/sysaid-15-2-your-voice-your-service-desk
Vendor Advisory
securityfocus.com / archive/1/535679/100/0/threaded
securityfocus.com / bid/75035