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CVE-2015-2997

61
FAUCET Score

CVE-2015-2997 is a directory traversal vulnerability in SysAid Help Desk versions prior to 15.2, allowing remote attackers to disclose sensitive installation path information. With a CVSS score of 5.0 (medium severity), it is easily exploitable over the network with low attack complexity, leading to partial confidentiality impact. While not actively exploited in the wild, a Metasploit module exists for arbitrary file download, and it has a high FAUCET Risk Score of 99/100, indicating significant potential for exploitation. Despite its age, the vulnerability has garnered minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
<= 15.1CPE matchmatch criteria
cpe:2.3:a:sysaid:sysaid:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

5.0MEDIUM

AV:N/AC:L/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
57.20%
Probability of exploitation in next 30 days
EPSS Percentile
99.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
Metasploit: SysAid Help Desk Arbitrary File Download · Jun 3, 2015
ExploitDB: EDB-43885 · Jun 10, 2015
This CVE's current EPSS score of 0.5720 is in the 99th percentile among its peer group of 23,701 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

packetstormsecurity.com / files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
Exploit
seclists.org / fulldisclosure/2015/Jun/8
Exploit
sysaid.com / blog/entry/sysaid-15-2-your-voice-your-service-desk
Vendor Advisory
securityfocus.com / archive/1/535679/100/0/threaded
securityfocus.com / bid/75038