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CVE-2013-2637

26
FAUCET Score

CVE-2013-2637 describes a Cross-Site Scripting (XSS) vulnerability affecting OTRS ITSM and FAQ modules in versions prior to 3.2.4, 3.1.8, 3.0.7, 2.1.4, and 2.0.8 respectively. This flaw allows a remote attacker to inject and execute arbitrary code through manipulated changes, workorder items, or FAQ articles. Rated as MEDIUM severity with a CVSS score of 6.1, it requires user interaction (UI:R) but can be exploited over the network (AV:N) with low attack complexity (AC:L), potentially leading to limited confidentiality and integrity impacts. While not actively exploited in the wild or on the KEV catalog, a public exploit (EDB-24922) exists, though there is minimal community discussion or media coverage surrounding this decade-old vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
< 2.0.8CPE matchmatch criteria
cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:*
>= 2.1.0, < 2.1.4CPE matchmatch criteria
cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:*
< 3.0.7CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
>= 3.1.0, < 3.1.8CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
>= 3.2.0, < 3.2.4CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.1MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
2.7
CvssVersion
3.1

Exploit Intelligence

EPSS Score
4.30%
Probability of exploitation in next 30 days
EPSS Percentile
90.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
ExploitDB: EDB-24922 · Apr 8, 2013
This CVE's current EPSS score of 0.0430 is in the 96th percentile among its peer group of 26,219 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

lists.opensuse.org / opensuse-updates/2013-08/msg00027.html
Mailing ListThird Party Advisory
exchange.xforce.ibmcloud.com / vulnerabilities/83288
Third Party AdvisoryVDB Entry
exploit-db.com / exploits/24922
ExploitThird Party AdvisoryVDB Entry
securityfocus.com / bid/58930
Third Party AdvisoryVDB Entry