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CVE-2011-2757

55
FAUCET Score

CVE-2011-2757 describes a directory traversal vulnerability in FileDownload.jsp within ManageEngine ServiceDesk Plus versions 8.0.0.12 and earlier. This flaw allows unauthenticated remote attackers to read arbitrary files on the system by manipulating the FILENAME parameter with ".." sequences. The vulnerability has a CVSS score of 5.0, indicating a medium severity, with low attack complexity and potential for partial confidentiality impact. While not listed on CISA's KEV, public exploit code exists, including Metasploit modules and ExploitDB entries, suggesting a higher likelihood of exploitation despite minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
<= 8.0.0.12CPE matchmatch criteria
cpe:2.3:a:manageengine:servicedesk_plus:*:*:*:*:*:*:*:*
7.0.0CPE matchmatch criteria
cpe:2.3:a:manageengine:servicedesk_plus:7.0.0:*:*:*:*:*:*:*
7.6CPE matchmatch criteria
cpe:2.3:a:manageengine:servicedesk_plus:7.6:*:*:*:*:*:*:*
8.0CPE matchmatch criteria
cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

5.0MEDIUM

AV:N/AC:L/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
39.37%
Probability of exploitation in next 30 days
EPSS Percentile
98.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-24
Model: v2026.06.15
Metasploit: ManageEngine ServiceDesk Plus Path Traversal · Oct 3, 2015
ExploitDB: EDB-17503 · Jul 7, 2011
This CVE's current EPSS score of 0.3937 is in the 99th percentile among its peer group of 23,690 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

exploit-db.com / exploits/17503
Exploit