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CVE-2010-2912

32
FAUCET Score

CVE-2010-2912 describes a SQL injection vulnerability in Kayako eSupport version 3.70.02, specifically within the index.php file. This flaw allows unauthenticated remote attackers to execute arbitrary SQL commands by manipulating the '_a' parameter during a downloads action. With a CVSS score of 7.5, this vulnerability is considered high severity due to its network-based attack vector, low attack complexity, and potential for partial compromise of confidentiality, integrity, and availability. While not listed in CISA's KEV catalog, exploit code is publicly available on ExploitDB, indicating a clear path for exploitation. Despite this, there is no evidence of active exploitation, nor significant community discussion or media coverage surrounding this decade-old vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
3.70.02CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:3.70.02:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

7.5HIGH

AV:N/AC:L/Au:N/C:P/I:P/A:P

Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
6.4
CvssVersion
2.0

Exploit Intelligence

EPSS Score
0.97%
Probability of exploitation in next 30 days
EPSS Percentile
58.4%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
ExploitDB: EDB-14404 · Jul 18, 2010
This CVE's current EPSS score of 0.0097 is in the 34th percentile among its peer group of 51,485 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

packetstormsecurity.org / 1007-exploits/kayakoesupport-sql.txt
Exploit
exchange.xforce.ibmcloud.com / vulnerabilities/60457
exploit-db.com / exploits/14404
Exploit
securityfocus.com / bid/41756
Exploit