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CVE-2010-2911

31
FAUCET Score

CVE-2010-2911 describes a SQL injection vulnerability in Kayako eSupport 3.70.02, specifically within the index.php file. This flaw allows remote attackers to execute arbitrary SQL commands by manipulating the newsid parameter during a viewnews action. With a CVSS score of 7.5, it is considered highly severe, requiring no authentication and having low attack complexity, potentially leading to partial compromise of confidentiality, integrity, and availability. While not listed on the KEV catalog, public exploit code is available on ExploitDB, though there is minimal community discussion or media coverage surrounding this decade-old vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
3.70.02CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:3.70.02:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

7.5HIGH

AV:N/AC:L/Au:N/C:P/I:P/A:P

Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
6.4
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.01%
Probability of exploitation in next 30 days
EPSS Percentile
59.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
ExploitDB: EDB-14404 · Jul 18, 2010
This CVE's current EPSS score of 0.0101 is in the 36th percentile among its peer group of 51,485 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

packetstormsecurity.org / 1007-exploits/kayakoesupport37002-sql.txt
Exploit
exchange.xforce.ibmcloud.com / vulnerabilities/60455
exploit-db.com / exploits/14392
Exploit
securityfocus.com / bid/41779
Exploit
vupen.com / english/advisories/2010/1843
Vendor Advisory