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CVE-2008-3701

26
FAUCET Score

CVE-2008-3701 describes an SQL injection vulnerability in Kayako SupportSuite 3.20.02 and earlier, specifically within the staff/index.php component. An authenticated attacker can exploit this by manipulating the customfieldlinkid parameter during a delcflink action, leading to the execution of arbitrary SQL commands. With a CVSS score of 6.5, this vulnerability is of medium severity, requiring authentication (Au:S) but having low attack complexity (AC:L) and potentially impacting confidentiality, integrity, and availability (C:P/I:P/A:P). While not listed in CISA's KEV catalog, public exploit code exists on ExploitDB, though there is no evidence of widespread active exploitation or significant community discussion.

Impacted Technologies

VendorProductVersion(s)CPE
<= 3.20.02CPE matchmatch criteria
cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:*
3.10.00CPE matchmatch criteria
cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:*
3.10.02CPE matchmatch criteria
cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:*
3.11.00CPE matchmatch criteria
cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:*
3.11.01CPE matchmatch criteria
cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

6.5MEDIUM

AV:N/AC:L/Au:S/C:P/I:P/A:P

Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Exploitability Score
8.0
Impact Score
6.4
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.93%
Probability of exploitation in next 30 days
EPSS Percentile
77.8%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
ExploitDB: EDB-32221 · Aug 11, 2008
This CVE's current EPSS score of 0.0192 is in the 90th percentile among its peer group of 21,957 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

forums.kayako.com / f3/3-30-00-stable-released-18304
osvdb.org / 47616
secunia.com / advisories/31431
Vendor Advisory
exchange.xforce.ibmcloud.com / vulnerabilities/44384
gulftech.org
securityfocus.com / bid/30642