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CVE-2004-1412

26
FAUCET Score

CVE-2004-1412 describes a cross-site scripting (XSS) vulnerability in Kayako eSupport 2.x, specifically within the index.php component, allowing remote attackers to inject malicious web scripts or HTML. This vulnerability has a CVSS score of 4.3, indicating a medium severity due to its network-based attack vector and medium attack complexity, with a potential impact of partial integrity compromise. While not listed on CISA's KEV catalog, an exploit is publicly available on ExploitDB, and the CVE has garnered significant community discussion, with 10 mentions across various platforms.

Impacted Technologies

VendorProductVersion(s)CPE
2.1.2CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:*
2.1.8CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:*
2.2CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:*
2.2.5CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:*
2.3CPE matchmatch criteria
cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

4.3MEDIUM

AV:N/AC:M/Au:N/C:N/I:P/A:N

Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Exploitability Score
8.6
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.74%
Probability of exploitation in next 30 days
EPSS Percentile
75.3%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
ExploitDB: EDB-25037 · Dec 18, 2004
This CVE's current EPSS score of 0.0174 is in the 54th percentile among its peer group of 19,955 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

marc.info
exchange.xforce.ibmcloud.com / vulnerabilities/18571
gulftech.org
Exploit
securityfocus.com / bid/12037
Exploit